What to Do When a Death Occurs

When death occurs, knowing what steps to take can provide comfort during an overwhelming time. The immediate actions required depend on where your loved one passes away and the circumstances surrounding their death. Having guidance through this process helps ensure everything is handled with dignity and care.


At Kurtz & McFadden Family Funeral Home, we understand that each situation is unique. Our compassionate team is available 24/7 to guide families we serve through every step, from the initial call to final arrangements. We're here to support you with Traditional Funeral Services, Cremation Services, and Memorial Services tailored to honor your loved one's memory.


When Death Occurs at Home

If the death was expected and your loved one was under hospice care, contact the hospice agency first. They will guide you through the immediate steps and can help confirm the death. If the death was unexpected, call 911 or local emergency services immediately.


Do not move your loved one or disturb the scene until medical professionals arrive. Have any advance directives, DNR orders, or medical information readily available. Once the necessary medical procedures are complete, contact our funeral home. We will arrange for respectful transportation and begin discussing your family's wishes for services.

When Death Occurs in a Hospital or Care Facility

Hospital and care facility staff are experienced in handling these situations with sensitivity. They will contact the attending physician to officially pronounce the death and complete necessary paperwork. The medical team will also discuss any organ or tissue donation if applicable.


Once the medical requirements are fulfilled, you can contact Kurtz & McFadden Family Funeral Home to arrange transportation. If your loved one expressed specific wishes for their care, inform the facility staff so we can honor them. Our team will work closely with the hospital or facility to ensure a seamless transition into our care.

When Death Occurs Away From Home

Deaths that occur while traveling or away from home require coordination with local authorities and medical professionals in that location. Contact local emergency services or law enforcement first, as they will initiate the proper procedures for that jurisdiction.


After local requirements are met, reach out to our funeral home for assistance with transportation arrangements back to the communities we are honored to serve. We can coordinate with local funeral homes and transportation services to bring your loved one home. For international deaths, contact the nearest U.S. embassy or consulate for guidance on repatriation procedures and required documentation.